C+B Coach & Youth Hockey Bag

• Lightweight polyester shell and heavy duty waterproof tarpaulin base
• Keep your feet clean using the bacteria resistant foot mat
• Stay organized using the included dividers
• Built-in laptop/tablet sleeve
• Bright padded yellow base helps you find all your gear
• Removable laundry bag for your base layer
• Giant vents on each side reduces moisture and bacterial build up
• Jersey pocket accessible when bag is opened or closed
• Comfortable ultra heavy duty shoulder strap
• Heavy duty pull handles on each side for easy lifting
• Super strong rivets and zippers help make this bag last
• Large U shape opening for easy access
• Dedicated pockets for your tape, phone, keys
• Great for other sports, like skiing, snowboarding, baseball, and football

• Coach/Youth 90L (25"L 15"W and 15" H, 24 gallon): Best for coaches and officials, also great for youth or going to the gym

100% Satisfaction Guaranteed

If you are not 100% satisfied with your hockey bag, return it within 15 days of receipt in new condition for a refund or like-for-like exchange. Orders placed November 6, 2023 - December 24, 2023 have a deadline of January 9, 2024.

The following items are final sale and cannot be exchanged or returned, but are warrantied under normal policy:

Customized or personalized hockey bags

Water bottles

Base layers

Sandals

Size Exchanges

We recommend reviewing the dimensions of our hockey bag and comparing it to your current bag to best estimate your size needs. We are able to provide you with a size exchange, however, we do not provide return shipping labels for shipping of product back to us. Garments are made to order, and are non-returnable.

Defects

From time-to-time, manufacturing faults can and do occur. If you think your product has suffered a manufacturing fault or damaged while in transit, please contact us at hello@conwayandbanks.com so we can help make it right. Items that are damaged due to abuse are not considered faulty.

Returns Process

For hockey bag returns, simply send us an email at info@conwayandbanks.com along with your order number and request. We will respond to you promptly with detailed instructions tailored to you. We can provide a shipping label for returns. Refunds are made in the original form of payment, minus $25-35 shipping fee, plus any applicable duties levied on the returned item. Product refunds will be made upon receipt and inspection of the returned item, usually within 48 hours of receipt.

All our hockey bags are covered under industry-leading 180 day (6 months) warranty. While most of our competitors only offer 30-90 day warranties, we stand behind the quality and craftsmanship of our bags with an extra long warranty.

Should you have any concerns about your bag, simply send us an email at info@conwayandbanks.com with:

Description of defect
Photo of the defect or part requiring replacement
Full name and/or order number
If it's past the 6 month warranty, no sweat. We will do our best to help you in any way we can. Just shoot us an email.

Warranty for Team bags - While Team, University, and Professional organization orders are excluded from this warranty, we will do everything we can to supply you with replacement parts where possible, or recommend a repair center if applicable.

Replacement Parts - At our discretion, we may provide you with replacement components for higher-wear parts at no cost to you. Simply write us an email at hello@conwayandbanks.com

All hockey bags are shipped from Canada or US.

Standard ground shipping is free for bag orders within Canada and US.

While most orders reach our customers within 2-5 business days, it may take up to 7-10 days depending on your location. We do ship world-wide, deliveries outside of North America ship by air and typically arrive within 7 days but may take up to 2 weeks. There is a shipping fee for orders outside Canada and US.

Our shipping partners include but are not limited to: FedEx, UPS, DHL, Canada Post, USPS, Purolator.

All hockey bags are shipped in corrugate boxes.

We do not charge customs, duties, or VAT on your orders at time of purchase.