180 Day Warranty

All our hockey bags are covered under industry-leading 180 day (6 months) warranty.  While most of our competitors only offer 30-90 day warranties, we stand behind the quality and craftsmanship of our bags with an extra long warranty.

Should you have any concerns about your bag, please submit a claim here

• You'll need to include a description of defect
• Photo of the defect or part requiring replacement

If it's past the 6 month warranty, no sweat.  We will do our best to help you in any way we can. Just shoot us an email or hit us up on the web chat (bottom right corner)

Warranty for Team bags - While Team, University, and Professional organization orders are excluded from this warranty, we will do everything we can to supply you with replacement parts where possible, or replace it on a case-by-case basis.

Replacement Parts - At our discretion, we may provide you with replacement components for higher-wear parts at no cost to you. Simply write us an email at hello@conwayandbanks.com