Privacy Policy
Know that we value your privacy as though your data is our very own. We will never sell your data to a third party, and we will only use data collected about you for business operations such as fulfilling your order or providing you with product recommendations.
This Privacy Policy explains how Conway + Banks Hockey Co. (“we,” “us,” “our”) collects, uses, and shares your personal information when you visit or make a purchase from conway-banks-hockey-co.myshopify.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including:
- Web browser type
- IP address
- Time zone
- Cookies installed on your device
As you browse, we also collect information about:
- Pages or products you view
- Websites or search terms that referred you to our Site
- How you interact with the Site
This is referred to as “Device Information.”
Technologies Used
We collect Device Information using:
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Cookies – small data files stored on your device (learn more: http://www.allaboutcookies.org)
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Log files – track activity on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps
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Web beacons, tags, and pixels – used to understand browsing behavior
Order Information
When you make or attempt to make a purchase, we collect:
- Full name
- Billing and shipping address
- Payment information (including credit card details where applicable)
- Email address
- Phone number
This is referred to as “Order Information.”
Together, Device Information and Order Information are referred to as “Personal Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Send order confirmations and invoices
- Communicate with you
- Screen for fraud or potential risk
- Provide updates, promotions, or marketing (based on your preferences)
We use Device Information to:
- Detect and prevent fraud
- Improve and optimize our website
- Analyze browsing behavior and performance
- Measure marketing and advertising effectiveness
SMS MARKETING & NOTIFICATION
By providing your phone number at checkout, subscribing through our forms, or using a keyword opt-in, you agree to receive SMS messages from us, including:
- Order updates (including abandoned cart reminders)
- Marketing offers
Message frequency may vary, up to 30 messages per month.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP to any message. For help, reply HELP.
Message and data rates may apply.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with trusted third parties to help operate our business, including:
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Shopify (e-commerce platform)
https://www.shopify.com/legal/privacy -
Google Analytics (website analytics)
https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
We may also disclose your information if required by law or to protect our legal rights.
BEHAVIOURAL ADVERTISING
We use your Personal Information to deliver targeted advertising and marketing that may be relevant to you.
Learn more here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt-Out Options
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Digital Advertising Alliance: http://optout.aboutads.info/
DO NOT TRACK
Our Site does not change its data collection practices when it receives a “Do Not Track” signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to:
- Access the personal data we hold about you
- Request correction, updates, or deletion of your data
To exercise these rights, please contact us using the details below.
Please note that your information may be transferred outside of Europe, including to Canada and the United States, to support order fulfillment and business operations.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES TO OUR POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@conwayandbanks.com
Percy,
Conway +Banks Hockey Co.
